t299's commitment to responsible gaming
t299 believes gaming is for enjoyment — not stress. On our platform you can always control your own limits, seek help, and play safely.
Why is responsible gaming important?
Online gaming is a form of entertainment. But for some people it can become uncontrolled — creating problems in their personal, family and financial lives. t299 is aware of that risk and we place the protection of every user as our highest priority.
Our platform has a number of tools and guidelines for Responsible Gaming. You can set deposit limits, take a short or long-term break, and contact our support team in Bengali whenever you need.
To register and play on t299, you must be 21 years of age or older. We take a very strict stance on underage gambling. Identity is verified on every account and suspicious activity is monitored.
Important Warning
Gambling can be addictive. Never bet money you cannot afford to lose. Look after your family and loved ones. If you feel there is a problem, contact us right away.
Our Protection Tools
Learn about the tools t299 provides to help keep you safe.
Setting Deposit Limits
You can set daily, weekly or monthly deposit limits. This prevents excess funds from being deposited and keeps your budget under control.
Financial ControlTime-Out Break
If you feel you need a rest, you can take a time-out from 24 hours to 30 days. During this period your account will not be accessible.
Temporary BreakSelf-Exclusion
If you feel gambling is harming you, you can exclude yourself from the platform for a long period or permanently. Once self-exclusion is activated, you will no longer be able to log in.
Permanent ProtectionAge Verification and Identity Confirmation
To open an account on t299, you must be at least 21 years old. At registration, age and identity are verified using a national ID card or passport.
21+ Verified24/7 Bengali Support
If you are in difficulty or need help controlling your gaming, our live chat support team is ready to assist you in Bengali 24 hours a day, 7 days a week.
Round-the-Clock SupportReality Check Reminders
If you have been playing for a long time, t299 will send you a "Take a break" reminder. This keeps you aware of the time and helps prevent excessive time being spent.
Time AwarenessDeposit and Withdrawal Limits and Rules
Transparency and security are maintained for all financial transactions on t299. The table below shows our key transaction limits and features:
| Item | Details |
|---|---|
| Minimum Deposit | ৳300 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 15 minutes to 2 hours |
| Deposit Methods | bKash, Nagad, Rocket |
| Personal Deposit Limit | Daily / weekly / monthly limits can be set from account settings |
| Self-Exclusion Duration | Minimum 30 days to permanent |
| Time-Out Break | 24 hours to 30 days |
Signs of Problematic Gambling
Review your gaming habits. If any of the signs below appear, seek help right away:
- Continuing to play after losing bets and trying to win back lost money
- Lying to or hiding gaming activity from family or friends
- Feeling unable to stop gaming even when you want to
- Betting with money needed for everyday living expenses
- Spending too much time thinking about gaming, losing focus at work or in studies
- Gambling by taking on debt or borrowing from others
- Feeling restless, angry or depressed when unable to play
- Gradually placing larger bets in the hope of a big win
Remember
Experiencing these signs is not a weakness — it is a health issue. t299's support team is ready to help you with complete confidentiality.
How to Set Limits
Log in to your account
Go to the t299 website and enter your username and password to access your account.
Go to "Account Settings" or the "Responsible Gaming" section
Find the "Responsible Gaming" option from the profile menu — all control tools are available together here.
Set your preferred limit or break
Deposit limit, time-out or self-exclusion — select what you need and set the duration.
Confirm the change
Reducing a limit takes effect immediately. Increasing a limit takes some time to come into effect — so that no harm is done by an impulsive decision.
Contact support if needed
If you have any trouble using the tools, speak to us on live chat — we will help you in Bengali.
Assess Yourself
Responsible gambling means knowing your limits and sticking to them. Ask yourself a few questions before each session:
What is today's budget?
Before you start playing, decide on a fixed amount that, if lost, will not affect your daily life.
How long will I play?
Set a time limit. Use a timer so you can stop when time is up.
Am I in a good state of mind?
Avoid gambling when you are feeling down, angry or stressed — the risk of making wrong decisions is higher at those times.
Is winning my only goal?
Remember, gaming is for entertainment. Winning is a bonus — but being prepared to lose is the responsible mindset.
Protection of Minors
t299 firmly believes that online gaming is for adults only. No person under the age of 21 may register or play on our platform.
If you have children or teenagers in your household, use parental control software to prevent them from accessing online gaming sites. Keep your devices password-protected and do not share your login details with anyone.
Suspected Minor?
If a user is suspected of being a minor, t299 will immediately suspend that account and conduct a thorough investigation. Our policy on this matter is strict and uncompromising.
Frequently Asked Questions about Responsible Gaming
Enjoy safely,
play responsibly
At t299 we want every gaming experience to be enjoyable and safe. We are always here whenever you need any help.
Need help? We are here for you
Our 24/7 Bengali support team is ready to assist you with any responsible gaming matter. Contact us on live chat or email us:
24/7 Live Chat Support Available (in Bengali)